Alto Pacific heat pumps have had design input by our own service and support staff to ensure they can be easily serviced and maintained in the future. Alto Pacific’s heat pumps have stainless steel or ABS UV stabilised plastic cabinets to suit the damp, coastal environment of Australia. Alto Pacific don’t install inferior quality heat pumps that are powder-coated as these are made from mild steel that will rust in a short period of time due to poor powder coating practices in countries of manufacture.
Alto Pacific’s Australian warehouse stocks all major components, including fans, compressors, heat exchangers, etc. In the event of warranty or service repairs Alto Pacific can readily ship replacement parts to our local service agents all over Australia to get your unit up and running as quickly as possible.
Get in touch with our friendly team at Alto Pacific today, and find why we are leading professionals in the commercial pool sector.
Our clients and team have had input into the design, component selection and construction of the Alto Pacific heat pump range to make them the most reliable heat pump we have ever seen in our 20 years in the pool heating industry. Alto Pacific undertake a detailed analysis of your pools climatic conditions using software developed at the University of NSW to ensure the correct sized heat pump is specified for your unique requirements. Our installations only use commercial quality hardware, valves and fittings to provide you an extremely reliable heating system.
It is important to be aware of variations between pump outputs and providers.
Some companies make their units appear more powerful by manipulating wet bulb, dry bulb and dew point temperatures by utilising a 24 – 27 degrees air temperature scale A key rule to remember when researching pool-heating pumps is to ask the supplier about the output details. If a supplier cannot tell you the power output during a typical Australian winter temperature, then don’t buy their machine.
At Alto Pacific, we rate the power output of our heat pump units using a 15-degree air temperature scale so that when your heat pump needs to work at it hardest during winter it is up to the task.
How a heat pump works
Alto Pacific’s heat pumps have a 5-year warranty on the titanium heat exchanger tubing, 3 years compressor warranty, 2 years parts warranty and 1 year labour warranty on installation. Spare parts stock of compressors, fans, heat exchangers, controllers etc are held locally on the QLD Sunshine Coast. Optional extended warranty for a full 5 years parts and labour are available on request.