Our philosophy at Alto Pacific is to exceed our customers’ needs by using technologically advanced products and providing first-rate service at a fair cost to maintain your pool water to the highest standards for your swimmer’s enjoyment and safety.
History
Alto Pacific is a family owned and operated business, operating on the sunshine coast Queensland for over 20 years. Alto Pacific started life as a commercial swimming pool heating company. Over the years we have expanded our service offering to address our clients ever-expanding needs.
We have moved with the times to ensure we keep pace with the technology and innovations within the industry often creating innovative solutions to address client problems. We continue to supply homeowners, schools, resorts, theme parks, and government with pool maintenance, heating and filtration solutions to this day.
Innovative
We strive to be at the forefront of progress within the pool heating and water filtration industry and endeavour to deliver a level of professionalism and support, unmatched by our competitors.
Expert Team
From backyard pools, holiday resorts, aquatic centres or a crocodile enclosure. We pride ourselves on our team and the fact that no job is too great or too small; regardless of the project type. At Alto Pacific we value our clients and are here for the long haul. A pool heating or filtration system is a 10+ year investment. We are here to provide quality servicing and maintenance for the life of your pool.
Sustainable Certifications
Alto Pacific are dedicated to continuous improvement and training. We are proud to have received three sustainable certifications for our quality management systems and occupational health management systems.
Customer Service Charter
How we strive to serve you
Our philosophy at Alto Pacific is to provide cutting edge Pool heating Products, Filtration and Services for the public of Queensland. We strive to be at the forefront of progress within the Pool heating industry and endeavour to deliver a level of professionalism and support unmatched by our competitors.
We are at your service
Over the past 20 years Alto Pacific has developed a level of knowledge and expertise in the domestic and commercial pool heating market second to none. We pride ourselves on our team and the fact that no job is too great or too small irrespective of whether it is a back-yard pool, holiday resort, aquatic centre or a crocodile enclosure.
At Alto Pacific we specialise in the development and installation of domestic and commercial water heating equipment together with filtration systems from both Emaux and Neptune Benson. So, whether it be a swimming pool or spa heat pump, solar pool heating, hot water systems, pool covers, pool blankets rollers and filtration systems or energy efficiency, we are sure to have a product and solution to meet your needs.
What you can expect of us
At Alto Pacific we value our clients and are here for the long haul. A pool system is a 10 year+ investment so our expectation is that from the point of purchase, you are our client for many years to come. It is imperative that we size systems correctly, give accurate advice and at all times be totally honest with you, even if it may risk us loosing you as a client. We would rather lose your business than sell you something that isn’t going to fulfil your expectations.